Operations - Skoolix

Sales Specialist – New Cairo

Skoolix is looking for a ” Sales Specialist ” with the following requirements.

Planning and making visits to customers to sell our products and teach prospects about our products.
Building and analyzing potential and current user databases to identify new opportunities and growth strategies across different regions.
Analyzing customer needs and delivering all requests to the designated team in a timely manner.
Maintaining good long-term relations with customers to ensure maximum user satisfaction.
Delivering and handling customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Executing the full sales cycle to ensure the efficiency of our sales operations, that includes, cold acquisition calls/visits, conducting product demos, closing and signing deals.
Providing regular updates to management by submitting activity and result reports to track the performance and the achievement levels.
Leading the upselling to increase profit margins.
Achieving the required monthly and annual targets to achieve the company’s overall objectives.
Maintaining complete documentation and financial records for all product and client activities to keep track of the clients’ profiles and history.
Attending events, exhibitions, conferences, and meetings to present company’s objectives, products, and vision.

BS/MS degree in business administration or a related field.
1–3 years of relevant experience in sales, preferably in e-learning, digital education, education, and IT sectors.
Fluency with English language, (fluency with other languages is a plus).
Excellent technical aptitude.
Knowledge of the principles and practices of sales.
Knowledge of customer service principles.
Knowledge of basic business principles.
Proven track record of achieving sales targets.
Excellent communication skills.
Exceptional presentation and negotiation skills.
Accuracy and attention to detail.
Customer service oriented.
Problem-solving skills.
Emotional stability and adaptability.
Collaborative and influential.
Ability to work within a team.

Skoolix is looking for a ” Customer Success Manager ” with the following requirements.

Serve as the lead point of contact for all customer account management matters.
Address all customer-related queries on time.
Build and maintain strong, long-lasting client relationships.
Develop trusted advisory relationships with key accounts, customer stakeholders and executive sponsors.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Provide Skoolix’ team with the customers’ feedback to help identify potential new features or enhancements.
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
Prepare reports on account status.
Identify opportunities to expand relationships with existing customers.
Assist with challenging client requests or issue escalations as needed.

A degree in Business Administration, Information Systems or Computer Engineering.
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
Solid technology background with knowledge of the mobile apps’ ecosystem.
Fluent in spoken and written English.
Great verbal and written communication skills.
Communicate effectively in both business and technical contexts.
Juggle multiple priorities with competing deadlines.
Process-oriented with problem-solving skills.
Excellent listening, negotiation and presentation abilities.

Skoolix is looking for a ” Sales Specialist ” with the following requirements.

Planning and making visits to customers to sell our products and teach prospects about our products.
Building and analyzing potential and current user databases to identify new opportunities and growth strategies across different regions.
Analyzing customer needs and delivering all requests to the designated team in a timely manner.
Maintaining good long-term relations with customers to ensure maximum user satisfaction.
Delivering and handling customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Executing the full sales cycle to ensure the efficiency of our sales operations, that includes, cold acquisition calls/visits, conducting product demos, closing and signing deals.
Providing regular updates to management by submitting activity and result reports to track the performance and the achievement levels.
Leading the upselling to increase profit margins.
Achieving the required monthly and annual targets to achieve the company’s overall objectives.
Maintaining complete documentation and financial records for all product and client activities to keep track of the clients’ profiles and history.
Attending events, exhibitions, conferences, and meetings to present company’s objectives, products, and vision.

BS/MS degree in business administration or a related field.
1–3 years of relevant experience in sales, preferably in e-learning, digital education, education, and IT sectors.
Fluency with English language, (fluency with other languages is a plus).
Excellent technical aptitude.
Knowledge of the principles and practices of sales.
Knowledge of customer service principles.
Knowledge of basic business principles.
Proven track record of achieving sales targets.
Excellent communication skills.
Exceptional presentation and negotiation skills.
Accuracy and attention to detail.
Customer service oriented.
Problem-solving skills.
Emotional stability and adaptability.
Collaborative and influential.
Ability to work within a team.