Social Media Specialist

Skoolix is looking for a ” Social Media Specialist ” with the following requirements.

Roles and Responsibilities:

  • Develop, implement, and manage our social media strategy across platforms (e.g., Facebook, Instagram, LinkedIn, TikTok).
  • Create and curate engaging, high-quality content (text, images, and videos) for social media platforms.
  • Plan and schedule posts using social media management tools (e.g., Hootsuite, Buffer).
  • Monitor and engage with followers by responding to comments, direct messages, and managing conversations.
  • Create, manage, and optimize paid ad campaigns on platforms like Facebook, Instagram, and LinkedIn.
  • Track, analyze, and report on key performance indicators (KPIs) such as follower growth, engagement, and ad performance.
  • Stay up-to-date with the latest social media trends, platform updates, and emerging tools.
  • Work with influencers, ambassadors, and partners to enhance brand visibility.
  • Collaborate with other departments to manage reputation, identify key players, and coordinate actions.

Required Skills/Experience:

  • BS/MS degree in business administration or a related field.
  • 1–3 years of relevant experience in social media marketing or as a Digital Marketing Specialist.
  • Fluency with English language, (fluency with other languages is a plus).
  • Strong understanding of Facebook, Instagram, LinkedIn, TikTok, and emerging social media platforms.
  • Proficiency in design tools like Canva, Photoshop, or video editing software.
  • Experience with social media advertising platforms (Facebook Ads Manager, Instagram Ads, LinkedIn Ads).
  • Experience with social media management tools.
  • Familiarity with analytics tools like Google Analytics, social media insights, and Facebook Business Manager.
  • Innovative mindset with a flair for generating creative content ideas.
  • Excellent verbal and written communication skills.
  • Experience in EdTech, SaaS, or education-related industries is a plus.

Sales Specialist – New Cairo

Skoolix is looking for a ” Sales Specialist ” with the following requirements.

Roles and Responsibilities:

  • Planning and making visits to customers to sell our products and teach prospects about our products.
  • Building and analyzing potential and current user databases to identify new opportunities and growth strategies across different regions.
  • Analyzing customer needs and delivering all requests to the designated team in a timely manner.
  • Maintaining good long-term relations with customers to ensure maximum user satisfaction.
  • Delivering and handling customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
  • Executing the full sales cycle to ensure the efficiency of our sales operations, that includes, cold acquisition calls/visits, conducting product demos, closing and signing deals.
  • Providing regular updates to management by submitting activity and result reports to track the performance and the achievement levels.
  • Leading the upselling to increase profit margins.
  • Achieving the required monthly and annual targets to achieve the company’s overall objectives.
  • Maintaining complete documentation and financial records for all product and client activities to keep track of the clients’ profiles and history.
  • Attending events, exhibitions, conferences, and meetings to present company’s objectives, products, and vision.

Required Skills/Experience:

  • BS/MS degree in business administration or a related field.
  • 1–3 years of relevant experience in sales, preferably in e-learning, digital education, education, and IT sectors.
  • Fluency with English language, (fluency with other languages is a plus).
  • Excellent technical aptitude.
  • Knowledge of the principles and practices of sales.
  • Knowledge of customer service principles.
  • Knowledge of basic business principles.
  • Proven track record of achieving sales targets.
  • Excellent communication skills.
  • Exceptional presentation and negotiation skills.
  • Accuracy and attention to detail.
  • Customer service oriented.
  • Problem-solving skills.
  • Emotional stability and adaptability.
  • Collaborative and influential.
  • Ability to work within a team.

Customer Success Manager

Skoolix is looking for a ” Customer Success Manager ” with the following requirements.

Roles and Responsibilities:

  • Serve as the lead point of contact for all customer account management matters.
  • Address all customer-related queries on time.
  • Build and maintain strong, long-lasting client relationships.
  • Develop trusted advisory relationships with key accounts, customer stakeholders and executive sponsors.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Provide Skoolix’ team with the customers’ feedback to help identify potential new features or enhancements.
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
  • Prepare reports on account status.
  • Identify opportunities to expand relationships with existing customers.
  • Assist with challenging client requests or issue escalations as needed.

Required Skills/Experience:

  • A degree in Business Administration, Information Systems or Computer Engineering.
  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
  • Solid technology background with knowledge of the mobile apps’ ecosystem.
  • Fluent in spoken and written English.
  • Great verbal and written communication skills.
  • Communicate effectively in both business and technical contexts.
  • Juggle multiple priorities with competing deadlines.
  • Process-oriented with problem-solving skills.
  • Excellent listening, negotiation and presentation abilities.

Sales Specialist – Alexandria

Skoolix is looking for a ” Sales Specialist ” with the following requirements.

Roles and Responsibilities:

  • Planning and making visits to customers to sell our products and teach prospects about our products.
  • Building and analyzing potential and current user databases to identify new opportunities and growth strategies across different regions.
  • Analyzing customer needs and delivering all requests to the designated team in a timely manner.
  • Maintaining good long-term relations with customers to ensure maximum user satisfaction.
  • Delivering and handling customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
  • Executing the full sales cycle to ensure the efficiency of our sales operations, that includes, cold acquisition calls/visits, conducting product demos, closing and signing deals.
  • Providing regular updates to management by submitting activity and result reports to track the performance and the achievement levels.
  • Leading the upselling to increase profit margins.
  • Achieving the required monthly and annual targets to achieve the company’s overall objectives.
  • Maintaining complete documentation and financial records for all product and client activities to keep track of the clients’ profiles and history.
  • Attending events, exhibitions, conferences, and meetings to present company’s objectives, products, and vision.

Required Skills/Experience:

  • BS/MS degree in business administration or a related field.
  • 1–3 years of relevant experience in sales, preferably in e-learning, digital education, education, and IT sectors.
  • Fluency with English language, (fluency with other languages is a plus).
  • Excellent technical aptitude.
  • Knowledge of the principles and practices of sales.
  • Knowledge of customer service principles.
  • Knowledge of basic business principles.
  • Proven track record of achieving sales targets.
  • Excellent communication skills.
  • Exceptional presentation and negotiation skills.
  • Accuracy and attention to detail.
  • Customer service oriented.
  • Problem-solving skills.
  • Emotional stability and adaptability.
  • Collaborative and influential.
  • Ability to work within a team.